Privacy Policy

Last updated: June 26, 2026

This Privacy Policy explains how GameName, LLC ("GameName," "Company," "we," "us," or "our") collects, uses, shares, and protects information when you use our games, websites, online services, playtests, Discord/community spaces, support channels, events, marketing, and related services (the "Services").

This Privacy Policy applies to GameName games and services unless a different privacy notice applies.

1. Controller and Privacy Contact

GameName, LLC is the controller of personal information processed under this Privacy Policy, unless we state otherwise in a separate notice.

GameName, LLC
4924 Providence Country Club Dr
Charlotte, NC 28277, USA
Email: [email protected]

Please direct privacy requests to [email protected] and include "Privacy Request" in the subject line if possible.

GameName has not designated a formal Data Protection Officer unless we separately state that we have done so. For now, [email protected] is the Privacy Contact.

2. Anonymous Gameplay Telemetry

Our games may collect anonymous gameplay telemetry to help us understand how they are played and where they can be improved.

Gameplay telemetry is anonymous and session-based.

Examples of anonymous gameplay telemetry may include:

• Gameplay events during a session, such as dying, picking up items, opening chests, or similar game actions.
• Run or session duration.
• Game version information.
• PC and hardware specifications.
• Performance, crash, diagnostic, or technical information.

We use this information to track gameplay usage, identify bugs, discover balance issues, improve performance, and understand areas where the game can be improved.

Gameplay telemetry is transmitted using encryption and stored on secure servers.

We disclose gameplay telemetry in this Privacy Policy so players understand what the game collects and why.

3. Information We May Collect

Depending on how you use the Services, we may collect the following types of information.

Account and Platform Information

We may receive information from platforms and services you use to access our games or communities, such as Steam, Discord, Codecks, Google, Unity, or other service providers. This may include usernames, display names, account IDs, Steam IDs, Discord IDs, profile information you choose to make public, platform region, and related account identifiers.

We keep account and platform information separate from anonymous gameplay telemetry unless we clearly explain otherwise.

Contact Information

If you contact us, join a mailing list, apply for a playtest, enter an event, submit a support request, report a bug, or communicate with us, we may collect your name, email address, username, message content, attachments, and related correspondence.

Gameplay and Technical Information

When you play or test our games, we may collect gameplay and technical information such as:

• Game version, platform, operating system, device information, hardware information, and settings.
• Anonymous session-based gameplay events and session duration.
• Run information where applicable.
• Crash logs, error reports, performance data, diagnostics, and bug information.
• Save data, progression, achievements, settings, and related gameplay records where applicable.
• Reports, moderation data, and safety-related information where applicable.

Voice, Chat, and Community Information

If the Services include voice chat, text chat, Discord, Steam discussions, forums, support channels, or other community spaces, we may process messages, usernames, reports, moderation actions, and related metadata.

We do not promise that voice, chat, Discord, Steam, or other community spaces are private. Do not share information there that you do not want others to see or hear.

Feedback and Playtest Information

If you participate in playtests, surveys, feedback channels, bug reporting, or research, we may collect your responses, bug reports, gameplay notes, screenshots, videos, logs, survey answers, and related feedback.

Website and Marketing Information

When you use our websites or interact with our marketing, we may collect information through cookies, pixels, tags, logs, analytics tools, UTM links, and similar technologies, such as:

• IP address.
• Browser type.
• Device type.
• Pages viewed.
• Links clicked.
• Referring URLs.
• Approximate location.
• Time spent on pages.
• Marketing and newsletter interactions.
• Campaign source, medium, or referral information.

You may be able to control cookies through your browser or device settings. Some features may not work properly if cookies are disabled.

Where required by law, we will request consent before using non-essential cookies or similar technologies, and we will provide ways to manage cookie or tracking choices.

Purchase Information

Purchases through Steam or other platforms are generally processed by those platforms, not directly by us. We may receive limited purchase, entitlement, refund, region, or ownership information needed to provide the Services.

Event, Marketing, and Giveaway Information

If you participate in promotions, events, giveaways, creator programs, newsletter signups, or marketing campaigns, we may collect information needed to administer those activities, such as contact details, usernames, eligibility information, shipping information if prizes are physical, and communications preferences.

4. How We Collect Information

We collect information:

• Directly from you when you contact us, submit feedback, join a mailing list, apply for a playtest, report a bug, or participate in an event.
• Automatically when you use our websites, games, or online services.
• From platforms and service providers, such as Steam, Discord, Codecks, Google, Unity, analytics tools, crash reporting tools, hosting providers, support tools, and other providers we use to operate the Services.
• From public sources, such as public Steam posts, public Discord messages, public social media posts, and public creator content.

5. How We Use Information and Legal Bases

Where privacy laws require a legal basis, we rely on one or more of the following legal bases, depending on the purpose and context.

Purpose	Examples of Information	Legal Basis Where Required
Provide and operate the Services	Platform IDs, technical data, gameplay data, entitlement data, support data	Performance of a contract; legitimate interests
Enable online multiplayer, co-op, matchmaking, and technical services	Session data, connection data, game version, platform data	Performance of a contract; legitimate interests
Collect anonymous gameplay telemetry and improve game design	Session-based gameplay events, session duration, version info, hardware specs	Legitimate interests; consent where required
Run playtests and process feedback	Bug reports, survey answers, playtest notes, Codecks reports, contact info	Consent; legitimate interests; performance of a contract where applicable
Provide support and respond to requests	Contact details, messages, attachments, support history	Performance of a contract; legitimate interests; legal obligations
Moderate communities and protect users	Reports, usernames, messages, moderation records	Legitimate interests; legal obligations where applicable
Send marketing and announcements	Email, preferences, campaign data	Consent where required; legitimate interests where allowed
Run events, promotions, and giveaways	Contact info, eligibility info, shipping info if needed	Consent; performance of a contract; legal obligations
Diagnose crashes and technical issues	Crash logs, device info, hardware info, diagnostics	Legitimate interests; consent where required
Comply with law and protect rights	Any relevant information	Legal obligations; legitimate interests

We may process the same information under more than one legal basis depending on the context.

6. How We Share Information

We may share information with:

• Platform providers, such as Steam.
• Community and communication platforms, such as Discord.
• Feedback and bug-reporting tools, such as Codecks.
• Development, analytics, diagnostics, crash reporting, hosting, cloud, security, email, customer support, and marketing service providers, such as Google, Unity, and other providers we use as needed.
• Companies under common ownership or common control, including Socksfor1, when reasonably needed for business operations, marketing, events, community support, security, legal compliance, or administration.
• Contractors, advisors, attorneys, accountants, and business partners who help us operate our business.
• Law enforcement, regulators, courts, or other parties when required by law or when necessary to protect rights, safety, and security.
• Buyers, investors, successors, or other parties in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.

When we share information with service providers or commonly controlled companies, they may only use the information for the purposes described in this Privacy Policy or as otherwise permitted by law.

We do not sell personal information for money. Some privacy laws define "sale," "sharing," or "targeted advertising" broadly, including some advertising, analytics, or retargeting activities. If we use tools that fall under those definitions, we will provide required notices and choices.

7. Cookies and Tracking Choices

We may use cookies, pixels, tags, UTM links, analytics tools, and similar technologies to operate our websites, measure traffic, understand campaign performance, improve marketing, and learn how users find and interact with our Services.

Examples may include Google tools, website analytics, newsletter analytics, social media analytics, advertising pixels, or other marketing tools.

Where required by law, we will provide a cookie consent mechanism or similar control for non-essential cookies and tracking technologies.

You may also be able to limit tracking through:

• Browser cookie settings.
• Browser privacy settings.
• Platform privacy settings.
• Device advertising settings.
• Email unsubscribe links.
• Privacy requests sent to [email protected].

If we use advertising or analytics tools that legally count as "selling," "sharing," or targeted advertising, we will provide a method to opt out where required. This may include a "Your Privacy Choices" or similar link on our website.

8. State Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have rights to:

• Know what personal information we collect, use, disclose, sell, or share.
• Access personal information we hold about you.
• Delete certain personal information.
• Correct inaccurate personal information.
• Opt out of sale, sharing, or targeted advertising where applicable.
• Limit use of sensitive personal information where applicable.
• Not be discriminated against for exercising privacy rights.
• Appeal certain privacy decisions where required.

To exercise rights, contact [email protected].

If we are legally required to provide a separate privacy choices page, opt-out mechanism, or global privacy control support, we will do so.

9. Third-Party Services

Our Services may link to or rely on third-party services that we do not control, such as Steam, Discord, Google, Unity, Codecks, social media platforms, and other tools.

Those services may collect and process information under their own privacy policies and terms. We are not responsible for the privacy practices of third-party services.

10. Data Retention

We keep information for as long as reasonably needed to provide the Services, operate our business, improve our games, resolve disputes, enforce agreements, maintain security, comply with legal obligations, or preserve records.

Information Category	Retention Approach
Anonymous gameplay telemetry	Kept for as long as useful for analytics, development, balancing, debugging, performance, stability, historical comparison, or product improvement. Anonymous or aggregated information may be kept indefinitely.
Crash, diagnostic, and technical logs	Kept for as long as needed to investigate issues, improve stability, maintain security, and support current or historical game versions.
Support requests, privacy requests, and bug reports	Kept for as long as needed to respond, maintain support records, debug issues, resolve disputes, and comply with legal obligations.
Playtest applications, playtest access records, and feedback	Kept for as long as needed to manage the test, improve the game, conduct research, maintain records, enforce confidentiality, and support legal/business needs.
Community and moderation records	Kept for as long as needed for safety, enforcement, abuse prevention, appeals, community management, and dispute resolution.
Marketing contacts and newsletter records	Kept until you unsubscribe, withdraw consent where applicable, or we no longer need the information for marketing, suppression, or compliance records.
Website analytics, cookies, pixels, and campaign data	Kept according to the settings of the applicable analytics/marketing tool, your choices, legal requirements, and our business needs.
Legal, tax, accounting, and business records	Kept as required by law or as reasonably needed for legitimate business, accounting, tax, audit, compliance, or legal purposes.

We may periodically delete, anonymize, aggregate, or archive information when it is no longer reasonably needed.

Some gameplay, moderation, support, crash, and analytics information may be retained after you stop using the Services if needed for legitimate business, security, legal, or operational reasons.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect information.

These measures may include encrypted transmission, secure servers, access controls, limited access based on business need, vendor controls, logging, backups, and other safeguards appropriate to the type of information and risk.

Gameplay telemetry is transmitted using encryption and stored on secure servers.

However, no online service, game, website, platform, or transmission method is completely secure.

In the event of a data breach, we will take steps to investigate and respond, and we will notify affected users, regulators, or other parties where required by applicable law.

You are responsible for keeping your platform accounts, passwords, devices, and login credentials secure.

12. International Transfers

We are based in the United States. If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

Those countries may have data protection laws different from your country.

Where required, we use appropriate safeguards for international transfers, which may include Standard Contractual Clauses, UK transfer mechanisms, adequacy decisions, vendor contractual safeguards, or other lawful transfer mechanisms.

13. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access information we hold about you.
• Correct inaccurate information.
• Delete certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information.
• Opt out of certain marketing communications.
• Opt out of sale, sharing, or targeted advertising where applicable.
• Appeal certain privacy decisions where required by law.

To make a request, contact us at [email protected].

We may need to verify your identity before responding. Some requests may be limited by law, security, fraud prevention, platform limitations, technical limitations, or our need to retain information for legitimate legal or business purposes.

Where required by law, we will respond without undue delay and generally within one month. We may extend the response period where allowed by law, such as when a request is complex or when we receive multiple requests.

For platform account data, such as Steam account data, you may need to contact the platform directly.

Because gameplay telemetry is anonymous and session-based, we may not be able to locate, access, correct, or delete telemetry associated with a specific individual.

14. Automated Decision-Making

We do not currently use personal information for solely automated decisions that have legal or similarly significant effects on users, unless we separately disclose that activity.

We may use analytics, moderation tools, security tools, or technical systems to help operate and protect the Services, but significant decisions may be reviewed or appealed where required by law or appropriate under the circumstances.

15. Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us at [email protected].

Even if you opt out of marketing, we may still send non-marketing messages, such as service notices, support replies, legal notices, security messages, or playtest access communications.

16. Children

Our Services are intended for a general audience and are not directed to children under 13.

We do not ask players to provide their age as part of normal gameplay, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without required consent, we will take reasonable steps to delete it.

Parents or guardians may contact us at [email protected].

17. Do Not Track

Some browsers offer "Do Not Track" signals. There is no common industry standard for how to respond to those signals, so we may not respond to them.

Where legally required, we may honor browser-based opt-out preference signals, global privacy controls, or similar mechanisms.

18. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through our website, the Services, Steam, Discord, email, or other reasonable methods.

Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

19. Contact

GameName, LLC
4924 Providence Country Club Dr
Charlotte, NC 28277, USA
Email: [email protected]